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Cancellation and Refund Policy

If we have not delivered on the selected delivery date, we will either refund you in full or redeliver your order.

This will not apply in case of any state wide/city wide declared emergency, natural calamities OR

If incorrect address/telephone nos are provided, as per the policy mentioned in shipping and delivery policy.

If we are unable to fulfill your order, we will refund you in full.

If we send the wrong product, we will resend the correct product. Please note that it may be necessary to return the original product received.

Please note that all compensation will be in the form of a full or partial-refund against the original payment or in the form of discount vouchers for use in a future order.

You may cancel the order 24 hrs in advance by sending an email to contact@floralexpressionsbyruchi.com with the Subject: Cancellation: Order No XXXX